Refund policy

Returns & Exchanges All earrings are final sale for hygiene reasons. We don't accept returns or exchanges for change of mind.

Wrong item received If you received a different pair than you ordered, email us within 5 days of delivery with your order number and a photo. We'll send you a prepaid return label. Once the pair is back with us, we'll send the correct pair or, if it's no longer available, offer a similar piece or a full refund to your original payment method.

Shipping damage & loss Every pair is carefully inspected and packed before it leaves our studio. Once a package is handed to the carrier, we're not responsible for damage, loss, or delays. All orders include tracking.

Processing & delivery times

• Processing: Orders are packed and shipped within 2–5 business days after purchase.
• Delivery: Once shipped, delivery time is set by the carrier, not by Brease Studio. Most US orders arrive within 5–10 business days after shipping, but this is an estimate only and is not guaranteed.
• You'll receive a tracking number as soon as your order ships.